FAQ

The target market of our brand has been continuously developed over the years.
Now, we want to expand the international market and confidently push our brand to the world.
Are portable EV chargers safe to use?

Yes, portable EV chargers are designed with safety features to ensure secure and reliable charging. It’s important to follow the manufacturer’s guidelines and use the charger properly to maintain safety.

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Where are ISIGMA‘s production facilities? Can I visit them?

ISIGMA is a professional EVSE manufacturer established in 2019. Since its production of EV cables and EV connectors, ISIGMA has clearly positioned itself in the European and American markets

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Does ISIGMA have its own factory?

ISIGMA has its own factory.
Our factory is a nationally certified Chinese high-tech enterprise.

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The car supports single-phase charging, but the actual charging power is only 3.3kW instead of 3.6kW.

In order to better understand why the charging power of the car is only 3.3kW instead of the expected 3.6kW when using single-phase charging, it’s essential to look at various factors that could potentially contribute to this discrepancy. Here are a few more aspects to consider:

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